Basilica Cistern Accessibility Guide

Overview

The Basilica Cistern (Yerebatan Sarnici) is a massive underground water storage chamber built in 532 AD by Emperor Justinian I. It holds 336 marble columns, each 9 meters tall, arranged in 12 rows. The cistern underwent a major renovation that was completed in 2022, which significantly improved accessibility. A platform lift was installed, and raised walkways replaced the old uneven paths. The atmospheric lighting and shallow water below the walkways create a dramatic, memorable experience. The famous Medusa head column bases are located at the far end of the cistern and are reachable via the accessible walkways.

Getting There

• Tram: Sultanahmet stop (T1 Bagcilar-Kabatas line) is a 2-minute roll north along Yerebatan Caddesi. The entrance is on the left side of the street.
• Bus: Routes along Divanyolu Caddesi stop within a 5-minute roll.
• Walking from Hagia Sophia: The cistern entrance is directly across the street from the Hagia Sophia entrance, about a 1-minute roll.

Wheelchair Accessibility

• A wheelchair platform lift on the Alemdar Street side takes you down to the cistern level, bypassing the main staircase. Ask staff to operate it for you.
• Inside, raised metal walkways run throughout the cistern. These are wide enough for a wheelchair and have railings.
• The walkways cover the main route through the cistern, including the path to the Medusa head columns at the far end.
• Only one platform lift is available. If another wheelchair user is using it, wait times of up to 30 minutes are possible.
• The cistern is underground, so the air is cool and damp. Surfaces can be slippery from moisture and condensation. Take care with wheelchair grip.
• The cistern does not provide wheelchairs. Bring your own.

Accessible Toilets

There is a restroom area near the entrance/exit at ground level. Facilities are basic but functional. An accessible stall is available, though space is limited.

Tips for Visitors with Disabilities

• Wheelchair users and one companion enter free. Present documentation at the ticket office.
• The evening session (7:30pm to 10:00pm) features special lighting and sound effects. It costs more but is less crowded and may be easier to navigate.
• The cistern is cool year-round (around 10 to 12 degrees Celsius). Bring a jacket, especially in summer when the temperature contrast with outside is significant.
• Photography is allowed. The columns and water reflections create striking images.
• The Museum Pass Istanbul is not valid here. Purchase tickets separately at the door or online.
• Allow 30 to 45 minutes for your visit.
• The exit leads to Alemdar Street, which is slightly uphill but paved and manageable.