Key Takeaway
London buses and black cabs are your most reliable options for wheelchair travel. The Tube is improving but only about a third of stations are step-free. Always check the TfL Journey Planner with the "step-free" filter before traveling by Tube.
Airport Accessibility
Heathrow, Gatwick, Stansted, Luton, and City Airport. Terminal layouts, PRM assistance, accessible transfers to central London, and baggage help.
- Heathrow
- Gatwick
- PRM Assistance
- Transfer Options
Tube / Underground
Which Tube stations have step-free access, how to use the TfL app, platform gaps, and staff assistance. Over 90 step-free stations and growing.
- 90+ Step-Free Stations
- TfL App
- Platform Gaps
- Oyster/Contactless
Taxis & Transfers
All black cabs are wheelchair accessible by law. Uber WAV, private hire accessible vehicles, airport transfers, and booking details.
- Black Cabs
- Uber WAV
- Airport Transfers
- Private Hire
Trains (National Rail)
Passenger Assist booking, wheelchair spaces, Eurostar accessibility, major London terminus access, and ramp deployment assistance.
- Passenger Assist
- Wheelchair Spaces
- Eurostar
- Station Access
Buses
All London buses are wheelchair accessible with ramps. How ramps work, priority wheelchair space, audio announcements, and night bus routes.
- 100% Accessible
- Ramp Deployment
- Priority Space
- Night Buses
Mobility Scooters
TfL scooter policies, rental companies, pavement rules, which scooters are allowed on buses and Tube, and charging locations.
- TfL Policy
- Rental Services
- Pavement Rules
- Charging Points
| Transport | Wheelchair Accessible | Best For | Advance Booking |
|---|---|---|---|
| Buses | Yes, all routes | Short to medium trips | No |
| Black Cabs | Yes, all cabs | Door-to-door travel | No (hail or app) |
| Tube (step-free stations) | Yes, 90+ stations | Longer crosstown trips | No |
| Tube (other stations) | No | Ambulatory travelers only | No |
| National Rail | Yes, designated spaces | Intercity travel | Recommended (Passenger Assist) |
| Eurostar | Yes, wheelchair spaces | Paris/Brussels travel | Required |
Planning Tip
Use the TfL Journey Planner (free, available online and in the TfL Go app) before your trip. Select "step-free access required" in the accessibility options to plan routes using only accessible stations and bus routes.