English Is Common in Tourist Areas

Most hotel staff, museum employees, and restaurant servers in central Madrid speak some English. You can get by in English in major tourist areas. However, in local neighborhoods, smaller tapas bars, pharmacies, and on public transport, Spanish is the primary language. A few Spanish phrases go a long way and are always appreciated by locals.

About Castilian Spanish

Madrid speaks Castilian Spanish (castellano), the standard form of Spanish used in central and northern Spain. This differs from Latin American Spanish in pronunciation, vocabulary, and some grammar.

Key pronunciation differences:

  • The "c" and "z" sound: Before "e" or "i", the letter "c" is pronounced like "th" in "think" (not "s" as in Latin America). The letter "z" is always pronounced "th." So "gracias" sounds like "GRAH-thee-ahs" and "plaza" sounds like "PLAH-thah."
  • The "ll" sound: In Madrid, "ll" is usually pronounced like "y" in "yes." So "silla" (chair) sounds like "SEE-yah."
  • Vosotros: Spaniards use "vosotros" (you all) in informal settings, which you will not hear in Latin America. As a visitor, you can use "ustedes" everywhere without issue.

Accessibility and Mobility

These phrases cover the most common needs for wheelchair users and travelers with mobility limitations.

Spanish Pronunciation English
Uso silla de ruedas OO-soh SEE-yah deh RWEH-dahs I use a wheelchair
¿Es accesible para sillas de ruedas? es ahk-theh-SEE-bleh PAH-rah SEE-yahs deh RWEH-dahs? Is it wheelchair accessible?
¿Hay ascensor? eye ahs-then-SOR? Is there an elevator?
¿Hay rampa? eye RAHM-pah? Is there a ramp?
¿Puede ayudarme? PWEH-deh ah-yoo-DAR-meh? Can you help me?
¿Donde esta el aseo adaptado? DON-deh es-TAH el ah-SEH-oh ah-dahp-TAH-doh? Where is the accessible toilet?
La puerta es demasiado estrecha lah PWER-tah es deh-mah-see-AH-doh es-TREH-chah The door is too narrow
El ascensor no funciona el ahs-then-SOR noh foon-thee-OH-nah The elevator is out of order

Getting Help and Emergencies

Phrases for situations where you need immediate assistance.

Spanish Pronunciation English
Llame a una ambulancia YAH-meh ah OO-nah ahm-boo-LAHN-thee-ah Call an ambulance
Tengo una emergencia medica TEN-goh OO-nah eh-mer-HEN-thee-ah MEH-dee-kah I have a medical emergency
Soy alergico/alergica a... soy ah-LEHR-hee-koh / ah-LEHR-hee-kah ah... I am allergic to... (male/female)
¿Donde esta la farmacia mas cercana? DON-deh es-TAH lah far-MAH-thee-ah mahs ther-KAH-nah? Where is the nearest pharmacy?
He perdido mi medicacion eh per-DEE-doh mee meh-dee-kah-thee-OHN I have lost my medication
¿Habla ingles? AH-blah een-GLEHS? Do you speak English?

Transportation

Phrases for public transport, taxis, and asking for directions.

Spanish Pronunciation English
Necesito un taxi adaptado neh-theh-SEE-toh oon TAK-see ah-dahp-TAH-doh I need an accessible taxi
¿Puede bajar la rampa? PWEH-deh bah-HAR lah RAHM-pah? Can you lower the ramp?
¿Esta estacion tiene ascensor? ES-tah es-tah-thee-OHN tee-EH-neh ahs-then-SOR? Does this station have an elevator?
Me bajo en la proxima parada meh BAH-hoh en lah PROK-see-mah pah-RAH-dah I am getting off at the next stop
¿Puede poner mi silla de ruedas en el maletero? PWEH-deh poh-NEHR mee SEE-yah deh RWEH-dahs en el mah-leh-TEH-roh? Can you put my wheelchair in the trunk?

Hotels and Dining

Phrases for checking in, asking about room features, and ordering at restaurants.

Spanish Pronunciation English
He reservado una habitacion adaptada eh reh-ser-VAH-doh OO-nah ah-bee-tah-thee-OHN ah-dahp-TAH-dah I booked an accessible room
¿La ducha tiene asiento? lah DOO-chah tee-EH-neh ah-see-EN-toh? Does the shower have a seat?
¿Tienen mesa en la planta baja? tee-EH-nen MEH-sah en lah PLAHN-tah BAH-hah? Do you have a table on the ground floor?
¿Puede quitar esta silla? PWEH-deh kee-TAR ES-tah SEE-yah? Can you remove this chair?
La cuenta, por favor lah KWEN-tah, por fah-VOR The bill, please
¿Tienen terraza accesible? tee-EH-nen teh-RRAH-thah ahk-theh-SEE-bleh? Do you have an accessible terrace?

Basic Courtesy

Everyday phrases that are appreciated by locals.

Spanish Pronunciation English
Hola OH-lah Hello
Buenos dias / Buenas tardes BWEH-nohs DEE-ahs / BWEH-nahs TAR-dehs Good morning / Good afternoon
Gracias GRAH-thee-ahs Thank you
Por favor por fah-VOR Please
Perdone per-DOH-neh Excuse me (to get attention)
No entiendo noh en-tee-EN-doh I do not understand
Adios / Hasta luego ah-dee-OHS / AHS-tah LWEH-goh Goodbye / See you later

Translation Apps

Google Translate and Apple Translate both work offline if you download the Spanish language pack before your trip. Both apps support camera translation, which is useful for reading signs and menus. The camera feature works well for deciphering menu items, pharmacy labels, and directional signs.

Find Your Accessible Hotel

Verified photos, room measurements, and accessibility checklists for wheelchair-accessible hotels.

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